Terms & Conditions
Website Use
Welcome
By using our website, www.thevaultmilitaria.com, you agree to these Terms and Conditions, including our Privacy Policy.
Definitions
“We,” “us,” and “our” refer to The Vault Militaria, the website owner. “You” and “your” refer to any website user.
Informational Purposes
Content on this website is provided for general information. Whilst we strive for accuracy, information may change, or contain errors or omissions. We are not liable for any reliance you place on the completeness or suitability of website materials.
Your Responsibility
You are responsible for ensuring any products, services, or information you find on the website are suitable for your needs.
Trademark Acknowledgement
We acknowledge all trademarks on our site which are not our property or licensed to us.
Website Misuse
Unauthorised use of this website may result in legal action.
External Links
We may provide links to other websites for your convenience. These links do not imply our endorsement, and we are not liable for the content of any external sites.
Terms of Purchase
Pricing & Descriptions
We make every effort to maintain accurate pricing and descriptions, but these are subject to change without prior notice.
Our Guarantee
Satisfaction Guarantee
We offer a money-back guarantee on items of original period manufacture advertised on our website. If you are not satisfied with an item, please contact us within 7 days of receipt. To qualify for a full purchase price refund (less a 15% restocking fee), the item must be returned to us in its original condition. Shipping costs are generally not refundable.
Exclusions
This guarantee does not apply to:
– Items you purchased in error (including translation errors)
– Purchases made on behalf of a third party
– Items damaged or altered after purchase
– Returns due to a change of mind
Intended Use
All items are sold for collector’s display only. Whilst we provide measurements, we cannot guarantee that clothing, headgear, or footwear will fit as intended.
Your Import Responsibilities
You are responsible for ensuring compliance with import laws in your country. If an item is returned due to import restrictions, we may offer an exchange for goods of equal value but cannot provide a full refund.
Stripe Refunds
Refunds for items paid for via Stripe will be processed through Stripe.
Order Process
Order Confirmation
Placing items in your basket does not guarantee availability. We will formally confirm your order and process payment only after verifying stock. We reserve the right to decline orders for any reason and will issue a full refund in such cases.
Age Restrictions
The sale of knives, edged weapons, and firearms is restricted to individuals 18 or older. We may require age verification.
Payment
Payment Methods
We accept:
– Stripe (blighters@hotmail.co.uk)
– Direct bank BACS transfer (contact us for details)
– Cash on collection Â
Currency
All payments must be made in British Pounds Sterling (£).
Shipping & Delivery
Availability
Although unlikely, items may become unavailable between the time you place your order and when we confirm it. We will notify you if this occurs.
Shipping Charges
Shipping, packing, and handling charges apply to all orders. Charges are calculated based on weight, your location, and our standard shipping method. We reserve the right to adjust any miscalculations and will inform you prior to shipping.
Delivery Times
Please allow sufficient time for order processing and shipping. If you require an item by a specific date, contact us directly before purchasing.
Insurance
Basic shipping insurance is included. We are not liable for losses beyond the coverage provided by the delivery carrier.
Additional Information
Copyright
All content on this website, including photographs, text, logos, and images, is our intellectual property. Reproduction without permission is strictly prohibited.
Technical Errors
We reserve the right to refuse a sale if a pricing or descriptive error has occurred due to technical issues.
Contact Us
If you have any questions or concerns, please contact us
Changes to Terms
These terms may be updated periodically. We will notify you of significant changes.
Legal Compliance
These terms are intended to comply with UK law. Any disputes arising from these terms or your use of our website shall be governed by and construed in accordance with the laws of England and Wales, and you agree to submit to the exclusive jurisdiction of the courts of England and Wales.
